After purchasing, log in using the email you used at checkout. Once logged in, go to your Dashboard to access all enrolled courses. If you cannot see your course, make sure you are using the correct email address.

First, try resetting your password using the “Forgot Password” option on the login page. If you do not receive a reset email, check your spam or promotions folder. If the issue continues, contact support with the email used at purchase.

This usually means you are trying to log in with a different email than the one used at checkout. Please try any other email addresses you may have used when purchasing. If you are unsure, contact support and include your full name and possible email addresses.

Project and practice files are located inside the specific lesson where they are referenced. Scroll within the lesson to find the download button. If a file is not downloading correctly, try using a different browser or device.

You can request a receipt or invoice using the Invoices & Receipts section on this page. Please include your full name, email used at purchase, and transaction ID if available.

You can download your Enrollment Certificate from the Student Records page:

https://www.fulltimefilmmaker.com/student-records

Enter your details as requested, and your certificate will be generated instantly.

Please visit the Student Records page:

https://www.fulltimefilmmaker.com/student-records

The Enrollment Certificate confirms that you are an active Full Time Filmmaker student.

It includes:

• Your full name

• Your unique Student ID

• Issue date

• Confirmation of active enrollment status

It can be used for student verification purposes.

You should request it when:

• Applying for student discounts

• Verifying enrollment through platforms like SheerID or ID.me

• A platform asks for proof of student status

If your registered email is already active in our system, the Enrollment Certificate is generated and sent automatically within minutes.

If your email is not found and manual verification is required, approval may take up to 12 hours.

The certificate itself does not expire. However, most third-party platforms require documents issued within the last 90 days.

You may generate a new certificate if required.

The Course Completion Certificate confirms that you have completed the course curriculum.

Enrollment Certificate = Proof you are an active student

Course Completion Certificate = Proof you completed the course

These are two different certificates.

Yes. You may request a new Enrollment Certificate if needed.

However, the system allows one certificate generation per day. If you have already generated a certificate today, please try again tomorrow.

If you notice any name corrections or date issues, please contact support@fulltimefilmmaker.com with your registered email and correct details, and our team will assist you.